Cookies Policy

Last updated: January 27, 2026

This policy explains how TrialTrack and VendorVigilance (the "Services") use cookies.

What We Use

Session Cookie

We use a session cookie to keep you logged in while using the Services. This cookie is essential for the Services to function and is deleted when you log out or close your browser.

Local Storage

We use your browser's local storage to save application preferences (such as UI settings). This data stays on your device and is not transmitted to our servers.

Third-Party Cookies

Our support widget (HelpScout Beacon) may set cookies on the .helpscout.net domain for its own functionality and analytics. These cookies are controlled by HelpScout, not by us. For details, see HelpScout's cookie policy.

Tracking Cookies

We do not use advertising, analytics, or tracking cookies in the Services.

Managing Cookies

You can configure your browser to block or delete cookies. Blocking our session cookie will prevent you from using the Services.