Privacy Policy

Last update: July 5th, 2023

This policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We are committed to complying with the UK Data Protection Act 2018 (DPA 2018) and the General Data Protection Regulation (GDPR).

Collection of your information

We collect personal information from you only in interactions. You may provide your full name, job title, phone number, and email address by filling in forms or corresponding with us by phone, email, or otherwise. This includes personal data you provide when you contact us through our website or sign up for our resources or newsletter. We also collect IP address data when you submit any of the forms.

Use of your information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• send you a newsletter and/or other marketing materials related to our services;
• respond to your inquiries and offer support;
• other business purposes like data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our website, products, services, marketing, and your experience.

Unsubscribe

Users who have opted in to our mailing list may at any time unsubscribe from receiving future emails or newsletters. We include detailed unsubscribe instructions at the bottom of each email.

Disclosure of your information

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Cloudflare: Network firewall provider and edge caching. We use it to protect our services against DDoS and other malicious activities. For details, refer to the Data Processing Addendum.
• Customer.io: User analytics and email sending solution for newsletter and promotional emails. See Customer.io privacy policy.
• Heroku: Heroku is a hosting platform for our website. See binding corporate rules.

Data retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

Your rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, or delete your personal data, object to or restrict the processing of your data, and request the transfer of your data to another entity.

You have the right to withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing before you withdraw your consent.

If you feel that your rights under UK GDPR have been violated, you have the right to lodge a complaint with the supervisory authority, the Information Commissioner's Office (ICO).

If you are a resident of the European Union and feel that your rights under EU GDPR have been violated, you have the right to lodge a complaint with your local supervisory authority. For a list of data protection authorities in the EU, visit EDPB.

Security measures

We have implemented appropriate security measures to protect the personal data we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

Updates to this policy

We may update this policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. When we update our policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We encourage you to regularly check this policy to stay informed about our privacy measures.